Privacy Policy & Terms of Use

Those Characters From Cleveland, Inc., an American Greetings company ("Care Bears") is committed to providing safe, entertaining and reliable content to families. We take this trust very seriously, especially as we expand our online presence. We recognize that families are concerned about privacy and especially about the privacy of their children online. American Greetings, its staff, contractors, and others who help us operate our website follow this privacy policy on privacy for online activities of Care Bears. We encourage parents to read and understand our privacy policy, and to contact American Greetings with any questions or concerns. This policy applies only to our online privacy practices.


1. Trust, Notice, and Security
At American Greetings, we fully disclose our policy about the collection, maintenance, use, disclosure, and security of personally identifiable information obtained from users of our online activities. Concerns about privacy can be stronger in the online environment. American Greetings promises to follow this privacy policy that we adapted for the Care Bears website.

The Care Bears website will change over time as we add exciting new features. The Internet itself will also change as new capabilities and perhaps new laws emerge. And accordingly, this privacy policy will be updated occasionally. This privacy policy statement will be refined, improved, and updated to reflect changes in our website

Another important element of trust is security. The security of personal information is a high priority at American Greetings. American Greetings maintains the Care Bears website and all associated data with technical, administrative, and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification, and improper disclosure. No computer system or information can ever be fully protected against every possible hazard. American Greetings is committed to providing reasonable and appropriate security controls to protect the Care Bears website and its information.

American Greetings requires that employees and contractors who have access to personally identifiable information only use it for purposes of operating the website features. These individuals are required to acknowledge in writing that they have read the Privacy Policy statement and agree to follow it.
The Care Bears website is operated and maintained by American Greetings Corporation located at One American Road, Cleveland, Ohio 44144. Care Bears is a trademark of Those Characters From Cleveland, Inc. (TCFC), which is an American Greetings company. American Greetings has access to any personal information collected on this site.


2. Parental Involvement and Consent

Parental involvement in a child's Care Bears activities is a cornerstone of our approach to the Internet.

The Care Bears website encourages parents and caregivers to spend time online with children and to collaborate in the learning and fun offered at our website. The Internet is a wonderful place to explore as a family. We recommend that an adult accompany children when using content on the Internet. The Care Bears website has been designed to delight children and adults alike. We encourage parents to teach their children about online safety and to supervise their children online.

American Greetings recognizes that collecting personal information from visitors to the Care Bears website can be sensitive. Many features of the Care Bears website do not require disclosure of a name, e-mail address, or any other personal information to participate in that feature. Some features, such as the Care Bears Club, need personal information in order to work. We want our users to understand what information we collect and how we use it. We also want to provide our users with a choice when possible.


A. Care Bears Club
The Care Bears Club is a special section just for club members. It allows members to join and participate in special activities, games, offers and promotions, fortunes, recipes and polls. Club members may also receive special e-mail messages from Care Bears on special occasions such as birthdays and e-mails regarding offers, promotions or features from Care Bears. Members also may receive periodic newsletters regarding the website or merchandise or offers. Members may also have chances to participate in special contests or sweepstakes in which prizes may be awarded.

To join the Care Bears Club, users first must register to become a member. At the membership page, users are asked to provide their first name only and their date of birth. Users who are under the age of thirteen will not be able to become members until a parent or legal guardian consents to their membership. Those users are asked to provide a parent's or legal guardian's first name and e-mail address as well as their first name.

Parents will receive a notice via e-mail that explains the Care Bears Club, the personal information collected, and how the website will use that personal information. Parents then have the opportunity to consent to the collection and uses of the information. At no time will more information be collected from a child than is reasonably necessary to participate in the online activity.

Once parental consent has been obtained, American Greetings and the Care Bears Club may in the future collect certain personally identifiable information from the user such as name, address, e-mail address, gender, age, and/or contest or sweepstakes submission. If a parent consents, American Greetings will use the information to send e-mails, newsletters, special promotions and offers to Care Bears Club Members or to notify winners of any sweepstakes or contests and to fulfill prizes. All personal information collected from Care Bears Club Members will not be shared with any third party, except as allowed by law, including the Children's Online Privacy Protection Act.


B. Aggregate, Non-Personal Information American Greetings may perform statistical analyses of aggregate user behavior, but they are not based on personal information. These analyses allow us to measure relative consumer interest in the various areas of our website for product development purposes. Any non-personally identifiable information collected is used for our own internal purposes to improve the content of the website, to enhance user's' experiences when visiting our site, to customize the content and/or layout of our pages, and to provide the services required by an individual user. Again, any statistical analyses of user behavior will not be based on personal information, but solely on aggregate information. We may share this aggregate non-personally identifiable information with advertisers or potential advertisers.

C. Contact Us Throughout the site, there are instances where users may contact American Greetings to request more information about the website, products or the company. Users may do this by clicking on the hyperlinks that allows them to e-mail a question. When a user doses this, American Greetings will collect the user’s personally identifiable information, including the user’s e-mail address and other personal information provided in the user’s request. American Greetings uses this information to respond to the user, and deletes all personally identifiable information thereafter in compliance with the one-time exception of the Children’s Online Privacy Protection Act


3. Use and Disclosure Limitations
American Greetings uses personally identifiable information about Care Bears website users only in defined and responsible ways and pursuant to the parental consent obtained. We do not share users' personally identifiable information with third parties except when required or permitted by law, including the Children's Online Privacy Protection Act.

Cookies: On the Internet, a cookie is a piece of information that a website transfers to a user's computer for record-keeping purposes. As a user moves from page to page at the Care Bears website, a cookie is the only way that we have of knowing who you are. An activity on one page may depend on what you selected on a previous page. We use a cookie to keep track of your selection. Without cookies, users may be asked to provide the same information repeatedly. Some activities may not function at all.

The use of cookies is common on the Internet. Most major websites use cookies. The Care Bears website uses cookies only when appropriate. We never use cookies to retrieve information from your computer that was not originally sent in a cookie from us. We never use information transferred through cookies for marketing purposes. We never share cookies information with any third parties for marketing or other purposes.

Ads on the Care Bears website (e.g., interactive banners) sometimes allow a user to click through to a website maintained by an advertiser. Advertisers may have different privacy policies, which we encourage you to review. When you click through to these websites operated by our advertisers, you may occasionally get cookies directly from them. The Care Bears website does not see or use these cookies, and we do not control how other sites use cookies. Other websites operate under their own cookies and privacy policies, and the Care Bears website policies no longer apply once you leave our site.

You can control cookies from your end. Internet browsers (like Netscape, AOL and Explorer) give you the ability to control the use of cookies. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to alert you when cookies are in use. You may set your browser to disable or refuse cookies. You can also erase a cookie that has been placed on your computer by us or by others. If you do not allow cookies to be used in the traditional way, it is possible that some parts of the website will not function as we designed them. It is your choice.

It is possible that American Greetings could be required to disclose personal information in response to valid legal process. This includes a search warrant, subpoena or court order. In this respect, we are no different from any other record keeper. Disclosures may also be appropriate to protect American Greetings legal rights or during emergencies if physical safety is believed to be at risk. We think that these events are unlikely, but they are possible. We will take reasonable steps to limit the scope and consequences of any of these disclosures.


4. Complaints and Change in Parental Consent.
The Care Bears website pledges to work with users to resolve any complaints about our privacy policy and with parents who wish to review their child's personal information that they authorized us to collect and use. If you have a complaint about our Privacy Policy, wish to review your child's information, ask to have it deleted, or refuse future collection or use of it, you can write to us at One American Road, Cleveland, Ohio 44144 or e-mail us at help@care-bears.com. We will try to resolve any problems that arise in a fair and prompt manner.


Thank you.

This policy was lasted updated on August 1, 2006.
Care Bears is a trademark of Those Characters From Cleveland, Inc. (TCFC), an American Greetings company. Care Bears character designs © 2004 TCFC. All rights reserved